Terms of Service

MorganMade provides video production, editing, retainer, and related creative services directly. MorganMade remains the Client's single point of contact and is responsible for the quality and delivery of the final work product.

Services may include, without limitation:

• Long-form and short-form video editing
• AI-assisted and manually produced thumbnails
• Episode descriptions and related written content
• Monthly retainer-based production packages
• Project-based (one-off) video production and editing
• Web design services, where separately scoped and agreed

2.1 Project-based work, one-off projects require a 50% deposit before work begins, with the remaining 50% due on delivery and approval of the final deliverable, unless otherwise agreed in writing.

2.2 Retainers, billed in full, in advance, on a recurring monthly basis, on the same date each month, via Stripe. Retainer scope is confirmed in writing at onboarding.

2.3 Late or failed payment, MorganMade may pause active work, delay delivery, or suspend the retainer until payment is resolved. Repeated failed payments may result in termination.

2.4 Price changes, MorganMade may adjust retainer pricing or packages with at least 30 days' advance notice for existing clients.

• Provide raw footage, brand assets, and creative direction in a timely manner, using the agreed delivery method.
• Respond to review requests, approvals, and revision feedback within a reasonable time frame.
• Ensure any footage, music, images, likenesses, or materials provided are owned, properly licensed, or otherwise lawful to use and edit.
• Obtain necessary consents from individuals appearing in supplied footage (for example, congregants, event attendees, interview subjects).

MorganMade is not responsible for delays caused by late footage delivery, delayed feedback, or incomplete project information.

Each deliverable includes the number of revision rounds specified in the applicable proposal, retainer agreement, or onboarding document. Revisions beyond that scope, or substantive changes to creative direction after work has begun, may incur additional fees communicated before extra work begins.

Turnaround times are estimates, not guarantees, and may be affected by footage delays, revision cycles, or editor availability. MorganMade will communicate proactively if a delay is expected.

6.1 Client-supplied materials, the Client retains ownership of all raw footage, brand assets, and materials supplied, granting MorganMade a limited license to use them solely to produce the agreed deliverables.

6.2 Final deliverables, upon full payment for a given deliverable, ownership of and rights to the final edited work product transfer to the Client. MorganMade assigns no ongoing rights to itself, except as in 6.3.

6.3 Portfolio use, MorganMade may request permission to feature completed work in its portfolio or marketing. Portfolio use occurs only with the Client's consent, which may be withdrawn in writing at any time.

MorganMade will treat Client footage and project details as confidential and will use them solely to deliver the agreed services.

8.1 By the Client, retainer clients may cancel future billing cycles with at least 14 days' written notice before the next billing date. Fees already paid for the current period are non-refundable, but deliverables already in progress for that period will be completed.

8.2 By MorganMade, may pause or terminate for non-payment, abusive conduct, unlawful or unlicensed content, or material breach, with notice where reasonably practicable.

8.3 One-off projects, deposits are non-refundable once work has begun, except where MorganMade fails to deliver the agreed scope.

MorganMade performs Services in a professional and workmanlike manner. Except as expressly stated, Services and deliverables are provided "as is" without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. MorganMade does not guarantee specific business outcomes, audience growth, engagement, or revenue.

To the maximum extent permitted by law, MorganMade's total liability will not exceed the total fees paid for the specific deliverable or billing period giving rise to the claim. MorganMade is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data.

The Client agrees to indemnify and hold MorganMade harmless from claims arising from: (a) Client-supplied materials that infringe third-party rights or were used without consent; (b) the Client's use of deliverables in violation of law; or (c) the Client's breach of these Terms.

Each party will keep confidential any non-public business, financial, or project information disclosed by the other, using it solely to perform obligations under these Terms.

Neither party is liable for delays or failures resulting from causes beyond its reasonable control, including natural disasters or internet/platform outages.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Disputes are subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

MorganMade may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

MorganMade, Email: business@MorganMade.co, Website: MorganMade.co